ADR and Healthcare

Here's a very interesting article by Emily P. Walker at medpagetoday.com. In it, she discusses the efficiencies of ADR procedures in the health care arena. She cites a study by Chris Stern Hyman of the Medical Mediation Group that of 19 cases that were mediated, 13 reached an agreement in an average of 2.3 hours. Of the 19 cases, 11 had an apology offered by a hospital system representative, and when the apology occurred, settlement was about two and a half times more frequent then when there was no apology.