Workplace mediation

I've written before about the process and benefits of workplace mediation. Marketwire reports that workplace disputes are increasingly expensive to American businesses. Specifically, discord in the workplace causes:

• Quality control problems
• Lack of productivity
• Employee turnover and increased training costs, and
• Employee sabatoge

By sending mediators into the workplace, businesses can actually decrease their costs and improve productivity. It's important that mediators not only mediate on-going disputes, but can train employees on how to deal with disputes (which are bound to happen) in constructive, instead of destructive, ways. This proactive approach can have vast long-term benefits for the employer's bottom-line and the employee's quality of life.